Track Your Order
Please enter your order ID [OR] tracking number and click on the “Track” button. We will display the current status of your order.
Click here to Track Your Order
Note: Please allow us up to 24 hours in order to update the tracking information in the application.
Notification sent to Customer Email & Phone (SMS)
Customers will be notified of important delivery updates such as Shipment Picked, In Transit, Out of Delivery, Delivery Issues, and Delivered status via Email & SMS.
Statuses/Messages that we send to the customer
We will send notifications on important statuses like
- In Transit
- Out for Delivery
- Delivered
Apart from that, we used to send out notifications for the following:
- Attempted Delivery
- Delay in Delivery
- When it reaches the city of delivery
- Returned/Refused from delivery
- Address Incorrect
- Delivery Attempted-Premises Closed
- Out of Delivery Area
- Consignee Unavailable
It can really help customers to reduce returns due to unwanted errors from the logistics companies because they tend to upload & mark wrong information, such as contacting the customer when they have actually not contacted them & returned the parcel.